Services We Offer
Whether you are a new or existing user of Salesforce.com, we can help you achieve your goals.
We offer a unique, business-focused journey to help define your requirements and map your process, giving a clear understanding
of what you need.
Our discovery workshops are not a simple note taking exercise; we challenge the customer to think about business outcomes
before looking at the technology - ensuring we both understand the requirements and potential solutions.
Our consultancy services can cover every aspect of the Salesforce.com product suite, be that Sales, Service, Community or
Custom Cloud development.
Feeling your requirements are simple?
Currently using Excel to manage things?
Just want to get up and running yesterday?
Our packaged consultancy offering will suit you.
3 or 4 days we can quick start your solution - this process covers a remote requirements capture session, implementation,
contacts data import and onsite end user training.
Financial Services Cloud
Salesforce have recently launched a version of their product aimed specifically at the Financial Services space. Naturally
we are already familiar with this product and are ready to tailor it to your exact needs.
They've done such a good job that using this new product we can get you up and running in as little as 2 days!
We also cater for Salesforce.com's flagship marketing automation product - Pardot.
Over 2 days we will cover project planning, Salesforce integration, landing page setup, automation rule configuration
and engagement program creation.
Fully Managed Support
Silver Lined Solutions offers a managed Support Service to allow the client to offload any Salesforce.com administration
or development request to our highly skilled support team.
Utilising Salesforce.com's Service Cloud to manage our support desk allows us to ensure cases are completed within a timely
Our Support Service team will be trained in your solution and environment meaning there is always someone on hand who
knows your system and can help with any task.