Services We Offer

Salesforce Consultancy

Whether you are a new or existing user of Salesforce.com, we can help you achieve your goals.
We offer a unique, business-focused journey to help define your requirements and map your process, giving a clear understanding of what you need.
Our discovery workshops are not a simple note taking exercise; we challenge the customer to think about business outcomes before looking at the technology - ensuring we both understand the requirements and potential solutions.

Our consultancy services can cover every aspect of the Salesforce.com product suite, be that Sales, Service, Community or Custom Cloud development.

Depending on our initial call this could be an over the phone/webinar session or ideally a face to face meeting.
We get busy creating your solution. Getting it right first time is our primary objective.
Once we all agree on the plan we start the configuration cycle. We've seen this stage iterate a few times once a Client sees the pieces fall in to place and the extra tweaks come in!
You're up and running and your Users are trained - we can offer a fully managed support service to provide that peace of mind moving forwards.

Packaged Consultancy

Feeling your requirements are simple?
Currently using Excel to manage things?
Just want to get up and running yesterday?
Our packaged consultancy offering will suit you.
In just 3 or 4 days we can quick start your solution - this process covers a remote requirements capture session, implementation, contacts data import and onsite end user training.

Financial Services Cloud

Salesforce have recently launched a version of their product aimed specifically at the Financial Services space. Naturally we are already familiar with this product and are ready to tailor it to your exact needs.
They've done such a good job that using this new product we can get you up and running in as little as 2 days!

Pardot

We also cater for Salesforce.com's flagship marketing automation product - Pardot.
Over 2 days we will cover project planning, Salesforce integration, landing page setup, automation rule configuration and engagement program creation.

Fully Managed Support

Silver Lined Solutions offers a managed Support Service to allow the client to offload any Salesforce.com administration or development request to our highly skilled support team.
Utilising Salesforce.com's Service Cloud to manage our support desk allows us to ensure cases are completed within a timely manner.
Our Support Service team will be trained in your solution and environment meaning there is always someone on hand who knows your system and can help with any task.

Give us a call on +44 1376 517046 for a no-obligation quote or alternatively drop us an email at info@silverlinedsolutions.com or fill out our enquiry form.